FAQ

Kamello is a botanical beverage crafted to support a calm, connected social ritual—made with kava + kanna and designed to help you unwind without alcohol.

Kanna is a plant traditionally used for mood support and emotional ease. Kamello includes it to encourage a gentle uplift and relaxed clarity.

Kava is a root traditionally used in the South Pacific for relaxation and social connection. Kamello uses kava to promote a calm, grounded feeling.

Kamello is designed to help you feel relaxed, socially open, and clear-headed, offering a calm, uplifted alternative to alcohol or caffeine.

No — Kamello beverages are caffeine-free, including tea and coffee-inspired flavors.

Kamello currently features Citrus Blossom, Spiced Coffee, and Peach & Black Tea.

Citrus Blossom → bright, uplifting, easy entry point. Peach & Black Tea → smooth, mellow, refreshing. Spiced Coffee → cozy, grounded, “coffee vibe” without stimulation.

Afternoon reset: Peach & Black Tea. Evening wind-down: Spiced Coffee. Social moments: Citrus Blossom.

Kamello typically offers 6-pack, 12-pack, and 24-pack options.

Yes. Placing an order is an offer to purchase; Kamello may accept or decline orders at its discretion. Orders are not final until payment is received and confirmed.

Orders typically ship within 3–4 business days.

No. Delivery estimates are provided by carriers and cannot be guaranteed due to delays or unforeseen events like weather.

Kamello is not responsible for delays caused by carriers, customs, or events outside their control.

NTitle and risk of loss transfer once products are delivered to the carrier.

No. For health and safety reasons, all sales are final—including subscriptions—except where required by law.

Contact Kamello within 7 days of delivery so they can review and assist.

Email hello@drinkkamello.com for order questions or issues.

Yes. Subscriptions automatically renew at the stated frequency until canceled.

Your payment method will be charged the then-current price, plus applicable taxes and shipping, at each renewal.

Cancel online anytime by logging into your account and selecting “Cancel Subscription.”

For prepaid plans of 12 months or longer, Kamello will send a renewal reminder notice before renewal.

No. Subscription purchases are subject to Kamello’s Refunds & Returns policy (all sales final except where required by law).

No. Product statements have not been evaluated by the FDA, and products are not intended to diagnose, treat, cure, or prevent disease.

No. Content is for informational purposes only and not a substitute for professional medical advice.

Consult your physician before use if you are pregnant, nursing, taking medication, or have a medical condition.

You must be at least the age of majority in your state to purchase. Minors may only use the Services with parent/guardian consent.